About Responder Resilience
Responder Resilience is a non-profit emergency services mental health consultancy created and managed by frontline responders and military veterans. We provide direct mental health support and mental health training to those who serve in high-pressure roles.
We exist because we’ve lived it — the trauma, the stress, the operational grind. Our programmes are designed by people who understand the job, for the people still doing it.
Our Mission
To strengthen the psychological health and operational resilience of emergency service teams through:
Mental Health Support
We offer structured, trauma-informed interventions designed to reduce distress and restore stability following exposure to critical incidents.
Mental Health Training
We deliver practical, outcome-based training that equips teams with the tools to manage stress, trauma, and the demands of emergency service work.
Everything we do is grounded in real-world experience, built to be usable in the toughest environments.
What Makes Us Different
Authentic:
Our team includes firefighters, paramedics, police officers, veterans — people who know the job because they’ve done it.
Focused:
Our services are made for emergency services. No fluff. No jargon. Just structured support and training that actually helps.
Proven:
We use proven psychological tools, including Metapsychology-based techniques like Traumatic Incident Reduction (TIR), to achieve measurable results.
Ethical:
We’re not profiteering. We’re offering peer-developed, peer-delivered support to protect those who protect others.
Partner with Responder Resilience
If you’re looking to improve team wellbeing, build psychological safety, and prepare your workforce to handle trauma and stress — we’re here.
Our core mission has always been emergency services mental health, although we also help many other corporate organisations and their people.
Contact us to find out how our mental health training and support services can help your team stay strong, stable, and ready.
Real-world experience
We bring our real-world experience of serving in hostile environments both at home and abroad to improve the resilience of people and their organisations. With demonstrable leadership experience in the most trying of circumstances, our team aren’t just ordinary therapists or trainers – we’ve been there.
We’ve walked the walk, we speak the language, and we’ve handled the traumatic aftermath of a number of major incidents including the Kegworth Air Disaster, the London Attacks, and the Grenfell Tower Disaster, and many other meta-critical incidents.
Our Team
Sean McCallum CTIRt CCSt LSRf
As a crisis intervention and trauma consultant, Sean developed the ‘Critical Incident Risk Assessment’, and the ‘CRISIS Schema®’ – an evolutionary model of crisis intervention now in use by practitioners across four of the world’s continents. Sean is also a certified Traumatic Incident Reduction Trainer, teaching psychotherapists, counsellors and mental health practitioners how to effectively help their clients to fully and permanently recover from PTSD. A published author, Sean wrote the much acclaimed ‘The Joy Thief!‘ – a story helping children and adults to understand the nature of childhood trauma. Sean remains an operational Watch Manager within Nottinghamshire Fire & Rescue Service, and is also an Armed Forces Veteran.
Sean lives in Nottinghamshire, England.
Paul Meakin MA TIRf LSRf CSf
A Firefighter of over 25 years within the UK Fire & Rescue Service, Paul holds a Masters in Integrative Counselling. Leading the U.K.’s first Peer Support team trained in the methods of Traumatic Incident Reduction, Paul’s trailblazing work enabled the development of a highly effective resource for handling the traumatic aftermath of major critical incidents.
Paul lives in Derbyshire, England.
Andrew Williams CTIRf LSRf
A former Crew Manager of 27 years within the U.K. Fire & Rescue Service, Andrew is also a veteran of the Falklands war of 1982, where he served with the Royal Navy aboard HMS Glasgow. A certified TIR facilitator, and has experience of providing Traumatic Incident Reduction following a number of meta-critical incidents such as terror attacks and the Grenfell Tower disaster, for which he received a commendation from the Operational Command Unit of the London Metropolitan Police. In private practice, Andrew continues to help clients realise real and lasting recovery from the effects of trauma, and recently received a commendation from the Lord Lieutenant of Nottingham for his work supporting Firefighters through trauma.
Andrew lives in Nottinghamshire, England.
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